Enrollment Experience in Connecticut

reportThe Affordable Care Act (ACA) offers an unprecedented opportunity for Connecticut to increase the number of people covered by health insurance. An important measure of the ACA’s success in Connecticut is its ability to enroll underserved populations through Access Health CT (AHCT) — the state’s new health insurance marketplace — into private insurance plans or Medicaid.

This evaluation focuses on the consumer experience of the AHCT enrollment effort between December 2013 and March 2014, with emphasis on the experiences of underserved urban populations, as well of the navigators and in-person assisters who helped them. The goal was to identify factors that facilitated or impeded enrollment and outreach during the first open enrollment period in order to provide recommendations to enhance future targeted outreach and enrollment efforts.

Our Mission


 To serve as a catalyst that engages residents and communities in shaping a health system that provides universal access to quality health care and promotes health in Connecticut.

 We believe that health care is a fundamental right and that our work is part of a broader movement for social and economic justice.

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Universal Health Foundation
of Connecticut
290 Pratt Street
Meriden, Connecticut 06450
P: 203.639.0550
F: 203.639.0519

Working Hours

Monday-Friday
8:30 am to 4:30 pm

Saturdays, Sundays and
Public Holidays closed.

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